Return-Refund-Exchange-Warranty Policy


Our policy lasts 14days. If 14days have gone by since you [recieved] your order unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

GIFT CARDS can not be returned

To complete your return, we require a receipt (order #)
Please notify us at info@nteklighting.com before you return a item

Please send and return your item to:
491 POSADA WAY #3 CHICO ,CA 95973

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@nteklighting.com.

Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges (shipping damage-broken-non working)
We only replace items if they are defective or damaged. If you need to exchange it for the same item,

send us an email at info@nteklighting.com and send your original item to:

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.


All our LED products [LED LIGHT BARS-LED HEAD LIGHTS-LED TAIL LIGHTS & LED BULBS] come with a (1 YEAR -ONE YEAR) warranty against (LED) malfunction

1 year based on date of perchase.
You must notify use at info@nteklighting.com for all warranty claims.